About a month and a half ago we bought a rather expensive coat for our dog and within weeks the velcro stopped working. Due to past experiences I wasn't expecting much by calling Urban Pooch regarding the situation, however I was pleasantly surprised. Matt the retail manager was very kind and without question said to bring it in for an exchange. Although the manufacturers fault, this doesn't always happen with retailers so we are super appreciative and our pup as a new coat keeping him warm. Thanks Urban Pooch!
Glad to have a great place for pets nearby.
They have a nice selection of pet foods. I find multiple varieties for my cat. Friendly place.
They always take good care of my pup during baths!
I love everything about Urban Pooch, and so does my dog. I'm so glad that they're a part of our neighborhood! Every time I call or visit, I'm met with friendly and helpful people. Highly recommended to anyone looking for a reliable place to bring their dog. I've also done training with them! Wonderful teachers.
Wonderful shop with great products. Staff was super helpful and friendly. We had our pup groomed and she went from a shaggy mess to a perfect diva. First time my shitzu mix didn't end up looking like a schaunzer! I'll be back!