Pet Food and Supply Store in Chicago, IL

Thank you all so much .

I had the best experience today with the meet and greet coordinator. He was fantastic. I wish I could remember his name!! I’m very leery of leaving my dogs some place I don’t know the team but after being able to watch my two dogs through the window I can tell they are in a good place. I’m very excited that I found a place that doesn’t use kennels and that there is always someone there to facilitate my pups. Very happy with my experience and I can’t wait for more opportunities to leave my dogs there. Thanks!

We have 2 dogs that go to daycare here, and we absolutely love the people who work with them! They’re always excited to see us and remember every dog’s name as they’re walking in. We even get a special song by one of the women! You can tell they care. We also have one dog that is very borderline on being openly social, and they’ve worked with us to help him not be fearful and teach him how to play nicely. I can’t recommend them enough. While it is pricey for us to send 2 dogs at a time, it’s very much worth it for us. We also did their Levels classes for initial training, and it helped us bond with our dogs while teaching them their basic training as well as other tricks and stunts on agility equipment.

My dog absolutely loves Urban Pooch, and I always have peace of mind when he’s there for daycare or boarding. The entire staff seems to know every single dog by name, and I’ve yet to encounter anyone that’s not super friendly and helpful. Highly recommend!

I have been taking my dogs to Urban Pooch for boarding, daycare, and grooming since 2013, and I used them for training with my new dog in 2024. The team ant both locations has always been wonderful. I trust them completely and highly recommend them!