Brought my new doggy, Jean Luc, a Bedlington Terrier, in for a groom by Kim. Kim did a masterful job, as always. The scheduling concierge was funny, kind, and efficient. The retail store lady was very helpful in finding a better fitting harness for the boy and finding some crinkly toys for him (his favorite!). Pooch has a wonderful selection of high quality foods, accessories, toys, and treats. I look forward to our many future visits for grooming and shopping!
Hands down -- BEST groomer! My dog actually leaves Urban Pooch happy -- and normally a grooming appointment makes her depressed for several days. I'm officially a customer for life!
We only have praise for Urban Pooch and their lovely team! ❤️ In the past, our spirited wire fox terrier Caspar hasn’t always done the best in daycare / boarding facilities with cages or crates - but he’s doing great at Urban Pooch whether he’s hanging out with pals for the day or boarding overnight! The staff always take great care of the pups, while never being overly neurotic or strict - which means peace of mind for owners. Dogs will be dogs, and the last thing we need as owners is added stress about how our pup is doing! Thanks for always taking the best care of our dog Caspar! :-)
The staff here are so friendly!
They aren't taking new dogs at their Ravenswood location, which tells you all you need to know about the place. We've been taking our rescue boxer here for years and he adores it. They are friendly, loving, and super professional canine experts who might love the dogs more than we do. Recently they added some great technological upgrades to make it easier to track vaccinations and make appointments. Having gone to other doggy daycare places that don't even ask for proof of vaccination, their strict commitment to safety is much appreciated.