The Daycare for Dogs Experience
VERY IMPORTANT - RESERVATIONS are required for Daycare. Please use your Urban Pooch PetExec App or click here to schedule.
For Urban Pooch Canine Life Center: If you need assistance, please call our Reservation Specialist, Kevin or Ashley, at 773-942-6445.
For Urban Pooch Training and Fitness Center: If you need assistance, please call our Welcome Ambassador at 773-961-8880 and Press 0.
For Daycare or Boarding at 4501 N Ravenswood Avenue, please call the Urban Pooch Canine Life Center at 773.942.6445 or email at info@urbanpooch.com or message us using the bubble in the lower right side of our website.
You can also socialize your pooch for daycare at the Urban Pooch Training and Fitness Center. Our newest 10,000 sq. foot facility at 5400 N Damen Avenue, which also includes a Fun outdoor space.
Pooches who socialize at our Damen location will be able to come to daycare only at 5400 N Damen, not at our Ravenswood location. The hours of daycare at Urban Pooch Training & Fitness Center will be 8:00 am – 6:00 pm, Monday – Friday. NO DAYCARE AT UPTFC ON SATURDAYS OR SUNDAY.
For Daycare at 5400 N Damen Avenue questions and to schedule a socialization appointment, call the Urban Pooch Training & Fitness Center at 773.961.8880 or email at info@urbanpoochtraining.com.
Daycare and Boarding Requirements
Urban Pooch believes all dogs have the right to a safe, healthy, and enjoyable environment. When your pooch comes to join us, we require the following to ensure the safety and health of your best friend(s): Before your dog can stay with us for daycare and/or boarding, s/he must be evaluated and socialized at least 24 hours prior. All dogs must attend daycare at least 2 times before s/he is eligible for an overnight stay. This allows your pooch to become more comfortable with Urban Pooch before staying for a longer period of time.
Socializations and evaluations take place throughout the week, by appointment only. During the Holidays, we will also be boarding pooches at our 5400 N Damen Avenue facility so we never have to turn away dogs during the holiday rush.
NOTE: If you’re interested in a specific BOARDING date – please mention it to our staff – so they can alert our team and we will advise what we can do to ensure your pooch can board. You can call us at (773) 942-6445. Please plan for 2 full hours for socialization based on the above times. There is a $30 fee for socialization – and you receive daycare hours for future visits
- For Boarding, if space/circumstances allow, dogs without prior reservations can be admitted for an overnight stay as a walk-in for an extra $12 walk-in Fee for the first night.
- Holiday Overnight boarding is $60 per night during all holidays**. Daycare hours are not applicable to overnight stays.
- Walks while your dog is boarding or in daycare: $7/walk or Discount Package 10 Walks = $63 (Buy 9, Get 1 Free)
- We require you to bag up food for your pooch by meal – e.g. breakfast, dinner – and label it, with your dogs name and breed, for an overnight stay. We would love for you to bag it, but if that’s not possible, we have to charge you $7/day for our staff to do it – as it is time consuming.
All Dogs Must Be:
- In Good Health
- Spayed or Neutered (puppies must be spayed/neutered by 6 months)
- At least 4 months old
- Proof of Vaccinations for Rabies, Distemper/DHLPP or Parvo, Bordetella and a fecal exam for parasites within the last 6 months. In Addition – as of December 1st, 2018, your dog must also have the Flu Vaccine. ***WE REQUIRE FECAL EXAMS EVERY 6 MONTHS
- Have a City of Chicago dog license if 4 months or older (Municipal Code 7-12-140) www.chicityclerk.com/licenses/dogs.html
- Dog must be at least 4-months old and in good health.
- Spayed or Neutered by 6-months of age (This rule applies to daycare ONLY. Neutering/spaying is not a requirement at any age for training classes)
- Have a City of Chicago Dog License (Municipal Code 7-12-140)
- Have a nylon collar with ID securely attached.
- Dog must have been in your care for at least 10-days prior to the day of your socialization appointment
- If your dog was adopted, they need to have been in your home for 2-weeks before attending daycare.
- Click here to view our vaccination requirements (Bordetella, Rabies, Distemper / Parvo, H3N2 Flu Vaccine, Clear fecal exam every 6 months)
Health Policy
Pooches attending daycare/boarding at Urban Pooch must be in good health and free of any communicable diseases. Pooches who have any challenges or difficulties with mobility will not be allowed into daycare/boarding due to the overall well being of the pooch. Mobility problems are generally caused by a root problem such as dysplasia, back problems, arthritis, or other internal issues like tumors/growths.
If you notice any of the following symptoms, DO NOT bring your pooch in for daycare/boarding.
Vomiting
Diarrhea
Gaging / Coughing
Sneezing
Mobility Challenges include:
- Difficulty standing up/getting up without assistance.
- Difficulty walking and keeping balance in a pack setting.
Wounds
Urban Pooch is an open pack setting and doesn’t have isolation areas to accommodate any pooches that can’t be in the general population due to health concerns. All pooches who attend daycare & boarding must be free of any and all wounds. This policy umbrellas all and any open wounds for safety purposes. If a pooch must wear any type of wraps/shirts/cones for any type of medical concern, Urban Pooch will not allow the pooch in for daycare/boarding.
- Cuts, Scratches, Fresh abrasions, Lacerations or any open wound
- Hot Spots
- Removed fatty lumps/growths/pimples/warts
- Stitches/sutures or Staples on the body or inside the mouth post-dental
- Any openings that were glued shut
All wounds must be completely healed, closed, and scabbed over to be allowed into daycare/boarding.
All pooches must be in good health and free of any communicable disease. If you notice any of the following symptoms, DO NOT bring your pooch in for daycare/boarding.
- Vomiting
- Diarrhea
- Gaging / Coughing
- Sneezing
Hours for Pick Up and Drop Off
You May Pick up or Drop off Your Dog Between the Hours Of:
Monday through Friday - 6:30 AM and 7:00 PM
Saturday - 7:00 AM and 6:00 PM
Sunday - 9:00 AM and 5:00 PM
IMPORTANT UPDATE: No Daycare Drop-offs Monday-Friday between 11 am - 1 pm. This is designed to reduce the busy intake rushes and allow the dogs time for uninterrupted play without the stress of new dogs entering.
Late Night Pick-up is available 7 nights/week (with a few exceptions throughout the year).
- Additional charges apply for Late Night Pick-up – $9/hour
- Arrangements must be made in advance and dog must be dropped off during normal hours of operation
- Prepayment is required for all Late Night Pick-ups
- If pooch does stay overnight, the standard boarding rate will apply.
When picking up Late Night, you may pick-up at our back door until Midnight. Call 312.810.9143 and our Counselors will bring your pooch to you. Please do not knock on the doors or windows, as it disturbs our neighbors.
NOTE: Boarding dogs picked-up after 11 am will be charged the hourly daycare fee for that day.
** Urban Pooch Holidays – Christmas Eve and Christmas Day, New Year’s Eve, New Year’s Day, Memorial Day Weekend, Fourth of July Weekend, Labor Day Weekend, Thanksgiving Weekend.
You may pick up or drop off your dog between the hours of:
Monday through Friday - 6:30 AM - 7:00 PM
Saturday - NO DAYCARE
Sunday - 9 AM - 5:00 PM
NOTE: No late-night pickup at this location, only available at 4501 N Ravenswood Ave.
** Urban Pooch Holidays – Christmas Eve and Christmas Day, New Year’s Eve, New Year’s Day, Memorial Day Weekend, Fourth of July Weekend, Labor Day Weekend, Thanksgiving Weekend.
Pricing
Hourly Rate: $5.00/hour. There is a 2-hour minimum. You can receive a 20% discount on the 2nd dog in the same family!
Daycare Packages:
- 25 hours - $115 (save $10)
- 50 hours - $215 (save $35)
- 100 hours - $395 (save $105)
- 150 hours - $530 (save $220)
- 200 hours - $660 (save 340)
NOTE: Effective May 15, 2020 - Daycare Hours expire in 3 months. Daycare hours are non-refundable.
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