Pet Food and Supply Store in Chicago, IL

Love this place.

Took my new puppy to their puppy agility class and it was so fun! It helped build my puppy’s confidence even with just one session! Highly recommend this class if you’ve got a wild one on your hands.

Our pup Shay just finished the 4-week Puppy Paw Star Academy at Urban Pooch, and we couldn’t be happier with the experience. The difference in her is incredible — she’s more confident, listens better, plays nicely with other dogs, and just seems more calm and grounded overall. It honestly feels like we’re living with a whole new dog (in the best way). One of the things we really appreciated was how involved we got to be throughout the process. Every day, the trainers sent photos, videos, and a quick write-up on what Shay worked on and how she did. It gave us a clear picture of her progress and made it so much easier to reinforce the training at home. And any time we had questions or concerns — even small stuff — the team was super responsive, patient, and happy to talk things through. What really sets Urban Pooch apart is the people. Every single staff member we met was kind, knowledgeable, and clearly passionate about what they do. They took the time to get to know Shay and made her feel completely comfortable and cared for. She ran through the door every morning, tail wagging, and we never had a moment of hesitation leaving her there. Urban Pooch truly became a second home for her — and honestly, we’re going to miss the daily drop-offs. If you have a new puppy and you’re even thinking about training, don’t wait. This is absolutely the place to go. We’re so glad we did.

I cannot recommend Sharon Cierniak and Urban Pooch dog training facility enough! My dog, Etta, and I recently completed both the Agility and Tricks courses, and the experience has been nothing short of amazing. Sharon is an incredibly talented and patient trainer who has a true gift for working with rescue dogs. From the very first class, I could tell that she deeply understands canine behavior and has a genuine passion for teaching. She was able to tailor the training to Etta’s needs and personality, making sure we both progressed at our own pace. Her positive reinforcement approach created such a supportive and fun environment, which kept Etta motivated and eager to learn. The Agility course was an absolute blast! Sharon broke everything down into easy-to-understand steps, and Etta quickly picked up the skills, even overcoming some initial hesitations. The obstacles were exciting, and it was so rewarding to see Etta grow in confidence as we made our way through the course. Sharon’s encouragement and expert guidance made the experience feel both challenging and enjoyable. The Tricks course was equally fantastic! Sharon has a great way of keeping the classes upbeat and engaging, teaching new tricks with clarity and patience. Etta quickly learned a variety of fun and useful tricks, from simple ones like “sit” and “shake” to more advanced ones like “spin” and “bang!” The best part was seeing how proud Etta became of herself as she mastered each trick. I’ve noticed such a positive change in Etta’s behavior, confidence, and focus. The training we received from Sharon not only strengthened our bond but also gave me the tools to continue teaching and growing with Etta at home. If you’re looking for a knowledgeable, kind, and truly exceptional dog trainer, Sharon Cierniak is the one to go to!

We’ve really enjoyed our first treibball class! Ruby has always loved playing fetch, and treibball feels similar but more with more technique and challenges. With multiple balls, a goal to reach, and a focus on teamwork between us, it really gets her thinking. It’s been fun to tap into Ruby’s herding instincts, though I’m sure any dog would love it. As Ruby gets older, we’re grateful that treibball is active yet low impact. We also appreciate how Ashley makes practicing at home so easy with fun and creative homework ideas. Ruby has gained confidence and learned new commands—this class gets her moving and thinking all while having fun.